Delivery times vary by option. UK Standard delivery typically takes up to 4 working days; next day options are available at checkout where applicable.
PLT Royalty members may qualify for free returns and other delivery benefits — check your account for details.
Next day delivery requires ordering before the specified cut off time and availability depends on delivery address and stock.
UK Standard delivery is calculated from the day your order is dispatched. Delivery times shown on product pages and at checkout are estimates.
Click & Collect is available at selected locations and will be shown as an option at checkout if available for your order.
Some carriers do not deliver to PO Boxes or BFPO addresses; check the delivery options at checkout for supported addresses.
We offer a range of international delivery options with estimated times and costs shown in the delivery section of checkout.
International customers should check local taxes, duties and delivery options at checkout. Import duties may apply on delivery.
Customs charges may apply for international deliveries depending on the destination country. These are the responsibility of the recipient unless stated otherwise.
If you experience issues with PLT Royalty delivery benefits contact customer support for assistance.
If part of your order is missing check tracking details and contact customer services if there are discrepancies.
If you dispute a delivery please contact us with order and tracking details so we can investigate with our courier partners.